Wednesday, May 20, 2020

The redesign toolbox


Chijioke C. Nze, MD
Resident in BWH Internal Medicine
PGY-3

03/20/2020

Attendees of the COE Health Policy Course
“In business as in life, You don’t get what you deserve, you get what you negotiate.”


During medical school, it became obvious that of what we do in the hospital and individual interactions with patients, though meaningful only address a very small piece of the larger problems that cause illness and morbidity. It is obvious that we need population level interventions.

In order to Change or influence the system, we have to understand system; Interrogate our ignorance;  Kick the tires and abandon our biases. In the Last exercise, we went to negotiation table and try to emulate the process. It became
obvious that all actors in the system are just acting in what is perceived to be their best interest. In seeking individual best interests, the system is unfortunately harmed! The system isn’t broken by wicked evil people but by rational actors seeking their best interest. It is our job as policy makers and advisers to help steer the ship towards Prado optimum.

The COE Health Policy Course was an absolute gem. The insights into the current state of the healthcare system domestically and internationally was incredible. Despite my MPH in health policy, I learned an immense amount. The room was full of people with diverse experiences and contributions to the course. The wealth of knowledge in the room was invigorating. Ryan and Zirui are absolutely irreplaceable. Though we did not solve the mysteries of healthcare reform, I feel like I left with a toolbox to start thinking about and hopeful addressing my slice of the pie. I am re-energized to know how I as a physician can pull some levers in the system.

They taught me that it is not you cannot influence behavior by simply showing that it is the right thing to do. You must convince stakeholder that certain actions are in their best interest and align incentives to drive change. Another great quote “if it doesn’t make dollars it doesn’t make Sense (cents)”

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