Jie Jane Chen, M.D.
Resident in Internal Medicine
Brigham and Women's Hospital
PGY 1
11/13/2020
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| Jie Jane Chen, M.D. |
During the session on "Newer
Conceptualizations of Feedback in Medical Education" in the COE Clinical
Teaching Skills course, Dr. Subha Ramani asked us to reflect on feedback that
we have received as learners that we have either readily accepted or rejected.
I volunteered that I have been told that I am “nice” and have received feedback
on my personality, which can be challenging for how exactly to translate this
feedback into continuing or changing my approach to patient care. This opened
several one-on-one thought-provoking conversations in the Zoom chat with other
women in the session about experiences that they also have had with receiving
personality-based feedback and ongoing research describing and developing ways
to decrease gender-based microaggressions.
I enjoyed having a space in this
course to dialogue about effective and less effective feedback, including
considerations of both content and delivery along with the impact of our
implicit biases in the feedback process. One idea from this course that I will
carry forward with me in the bidirectional feedback process with team members
and medical students is to model a growth mindset as a teacher when giving and
receiving feedback. I hope to be a teacher that continually strives to improve
how I care for patients and engage with learners, and to inspire this interest
in learners as well. This course has impacted my approach and interest in
providing greater feedback opportunities for learners and strengthened my
commitment to give concrete examples of specific areas and actions for growth
for my learners.
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