Valuable Lessons in Value-Based Healthcare Delivery

Frances Y. Hu, M.D., M.S.C

Resident in General Surgery 

Brigham and Women's Hospital 

PGY 3

06/01/2021

Frances Y. Hu, MD, MSc

The Value-Based Healthcare Delivery course was a wonderful exposure to concepts often overlooked in clinical training yet still integral to patient experience and outcomes. With significant restructuring on the part of the organizers, the course had been well-adapted to a virtual format, and the case-based sessions remained engaging and rich with discussion. At the conclusion of many sessions, we had the chance to interact with healthcare leaders who had taken the initiative to implement system-wide change and learn from their experiences.

I particularly enjoyed the small group discussions when we were asked to consider the frustrations we encountered as clinical providers across Mass General Brigham and brainstorm solutions to better integrate patient care and increase value within our own healthcare system. Hearing from trainees in a variety of specialties drew attention to opportunities for improvement we had in common and emphasized the benefits to multidisciplinary efforts in improving care delivery. Overall, the course offers a more comprehensive understanding of the contrasting perspectives of various stakeholders in the healthcare system and allows trainees more awareness of strategies to align value with patient care.